BOOKING POLICIESAll studio time must be booked through the website. No exceptions. Booked studio time must be used by the booking date unless previously arranged by management prior to your booking.
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE.
You must notify Fairhill Studios Management at least 24 hours in advance of your booked session.
If you notify Fairhill Studios Management in LESS than 24 hours of booking, you then forfeit (lose) your payment.
If you need to cancel your studio time in its entirety, please notify Fairhill Studios Management immediately. The above policies regarding payment (rescheduling) apply in the same manner.
ALL CANCELLATIONS WITHIN 24 HOURS OF YOUR BOOKED SESSION WILL RESULT IN NO REFUND – NO EXCEPTIONS.
Appointment times have been arranged specifically for you and are not flexible. If you arrive late, regardless of time or circumstances, your session will be shortened in order to accommodate others who have booked sessions.
Regardless of the length of the session, you will be responsible to pay for the entire session. You are responsible for planning your time accordingly as there are no prorated options.
BEFORE YOUR SESSION
Fairhill Studios is a proud user of Pro Tools. If you are sending any materials prior to your session, you must send them to email@example.com at least 24 hours prior to your session. If you send anything during your session, you will use studio time. Additionally, time is not allotted to receive or find tracks during your session.
We encourage you to review a map of our location (Suitland, MD). Once you render your full payment for your booked session, you will receive the address of the studio. Due to traffic and depending on time of day, always plan on leaving 30-45 minutes prior to ensure that you’re not late for your session. We are also walking distance from Naylor Rd Metro Station. We do not allow any grace period for late times. Sessions immediately start at the time booked. Please plan accordingly.
DURING YOUR SESSION
Editing your files, bouncing of songs, and transferring files are all done within your session time. Your engineer will always provide an mp3 or wav file of your music during your session.
During your session, we may take a quick photo of your recording for our website and other marketing materials. If you do not wish to have your photos used, you must notify the engineer prior to your session starting.
Every session includes a rough mix of your track. We offer industry level mixing and mastering at a rate of $50 per track.
AFTER YOUR SESSION
After your session, we encourage you to stay in touch with your engineer or producer for any edits or revisions needed. However, your engineer will not always be able to assist you in booking your next session. You must book through our website.
Studio Drives will be cleared every six (6) months. To ensure that your files are not forever lost, be sure to obtain them during or soon after your session.
We will be in contact with you via email and phone to ensure that you received the highest quality customer service while at Fairhill Studios. We often ask for a testimonial to publish on our website and further promote you as an artist in our community.
EDITS & REVISIONS
Although we use Pro Tools as our Digital Audio Workstation (DAW), we primarily use analog equipment in all of our tracking and mixing sessions which contributes to our superior sound quality!
To recall a session, it can take up to 10-30 minutes just to be fully setup prior to doing any revisions.
Standard hourly rates apply for this work. This policy excludes mix packages and bundles which will be specified upon booking and are considered add-ons.
GENERAL POLICIES & REGULATIONS
For the comfort of all staff and other guests, smoking cigarettes is not allowed inside the building. You must be at least 5o feet away from the studio.
Our designated smoking areas are located on the side of the building.
All illegal weapons of any kind that are harmful or disruptive are strictly prohibited inside of Fairhill Studios.
We reserve the right to deny entry or refuse business without refund, liability or compensation if the circumstances so require.
Fairhill Studios policies and regulations are subject to change without notice.
Fairhill Studios Contact Information
2541 Fairhill Dr.
Suitland MD 20746